Shipping free on orders above $499 • All products sourced from licensed manufacturers
Need help? Call Us: +447767927719
Whether you have a question about an order, need help selecting the right medication, or want to speak with our pharmacy team — we are here for you.
For questions about an existing order — tracking, modifications, or cancellations — please include your order number in your message so we can assist you faster.
Need help uploading a prescription or have questions about prescription requirements? Our pharmacist team can walk you through the process. Email us or call during business hours.
Log in to your account and visit "My Orders" to view real-time tracking information for all your shipments.
Orders can be modified or cancelled within 2 hours of placement. After that, the order enters processing and changes may not be possible. Contact us immediately if you need to make changes.
We deliver to the United States, United Kingdom, Australia, Canada, Europe, and many other regions. If your country is not listed at checkout, email us to check availability.
Yes. Every product on Prime1mg is sourced directly from licensed manufacturers and authorized distributors. All medications come in original packaging with batch numbers and expiry dates.
Certain medications require a valid prescription from a licensed healthcare provider. You can upload your prescription during checkout or email it to us after placing your order.
We accept major credit and debit cards, bank transfers, and other secure payment options displayed at checkout.
For bulk orders, wholesale pricing, or partnership opportunities, email us at info@prime1mg.com with the subject "Business Inquiry."
Your feedback helps us improve. Whether it is a suggestion, a concern, or a compliment — we read every message. Write to us at info@prime1mg.com and we will respond promptly.
Got a question or need help? Drop us a message and our team will respond promptly.
8 North Front Street, Kingston, NY 12401, United States
