Last updated: April 2026
Your privacy matters to us - and because we're a pharmacy, we know that some of the information you share with us is pretty personal. We don't take that lightly. Here's a plain-English explanation of what we collect, why we collect it, and how we keep it safe.
What Information We Collect
When you create an account or place an order, we collect the basic details we need to get your order to you: your name, email address, shipping address, phone number, and payment information. For prescription orders, we also collect your prescription details and any relevant health information you provide.
We also automatically collect some standard technical data - things like your IP address, browser type, and which pages you visit - mostly to keep the site running smoothly and to understand how people are using it.
How We Use Your Information
We use your information to do exactly what you'd expect: process your orders, verify prescriptions, send you shipping updates, and provide customer support. We'll also send you refill reminders if you opt in - because running out of a medication you rely on is something we genuinely want to help you avoid.
We don't sell your data. We never have. We never will.
Who We Share It With
We share your information only with the people who need it to make your order happen: our licensed pharmacists, payment processors, and shipping carriers. All third parties we work with are bound by confidentiality agreements. We may also share information when required by law or pharmacy regulation.
How We Protect It
We use SSL encryption on our website, secure servers, and strict access controls to protect your personal and health information. Only authorized staff and pharmacists can access sensitive order data. That said, no system on the internet is 100% foolproof - so please use a strong password and keep your login details private.
Cookies
We use cookies to keep you logged in, remember your preferences, and get a general picture of how people use our site. You can turn cookies off in your browser settings, though some parts of the site may not work as well without them.
Your Rights
You have the right to see what personal information we have about you, to correct anything that's wrong, or to ask us to delete it. Just send us an email at info@pillvibe.com and we'll take care of it.
Children's Privacy
Our services are intended for adults 18 and older. We do not knowingly collect personal information from anyone under 18.
Updates to This Policy
We may update this policy from time to time. When we do, we'll change the "Last updated" date at the top. If there are any significant changes, we'll do our best to notify you directly.
Questions?
If you have any questions or concerns about your privacy, please don't hesitate to reach out:
Email: info@pillvibe.com
Phone: +1 917 8143230
Address: 8 North Front Street, Kingston, NY 12401, United States