Agreement to Terms
By accessing or using Prime1mg (prime1mg.com), creating an account, or placing an order, you agree to these Terms and Conditions. If you do not agree, please do not use our services.
Effective Date: March 1, 2026
Eligibility
- You must be at least 18 years of age to use Prime1mg
- You must provide accurate and truthful information when registering or placing orders
- You must not use our platform for any unlawful or prohibited purpose
Your Account
- You are responsible for keeping your login credentials confidential
- All activity under your account is your responsibility
- Notify us immediately if you suspect unauthorized access to your account
- We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activity
Products and Pricing
Product Accuracy
We strive to provide accurate product descriptions, images, and pricing. However:
- Product images are illustrative — actual packaging may vary by manufacturer batch or region
- Prices are displayed in US Dollars (USD) and may change without notice
- We reserve the right to correct pricing errors even after an order is placed
- Availability depends on current stock and supplier capacity
Prescription Medications
Certain products require a valid prescription from a licensed medical practitioner. When ordering prescription medicines:
- You confirm that you hold a valid, current prescription for the medication
- You agree to provide the prescription upon request — before or after checkout
- We may cancel orders if a valid prescription cannot be verified
- Our pharmacist team may contact you for clarification regarding your prescription
Orders and Payments
Placing Orders
- An order is confirmed only upon successful payment and receipt of a confirmation email
- We reserve the right to decline any order due to stock issues, pricing errors, suspected fraud, or prescription verification failure
- Modifications or cancellations are accepted within 2 hours of placement — contact support immediately
Payment
- Full payment is required at the time of purchase
- Accepted methods include major credit/debit cards, bank transfers, and options shown at checkout
- All transactions are secured through PCI-DSS compliant payment gateways
- You confirm that you are authorized to use the payment method provided
Shipping
- Delivery estimates are approximate and not guaranteed — customs, weather, and carrier logistics may cause delays
- Risk and title transfer to you once the package is handed to the shipping carrier
- We are not liable for delays caused by customs authorities or third-party carriers
- See our Shipping and Returns Policy for full details
Returns and Refunds
- Eligible products may be returned within 30 days of delivery
- Items must be unused, unopened, and in original packaging
- Opened prescription medications cannot be returned except for damage or incorrect product
- Refunds are issued to the original payment method within 7–10 business days
- Return shipping costs are borne by the customer unless the return is due to our error
- Full return conditions are described in our Shipping and Returns Policy
Intellectual Property
All website content — including text, images, logos, product descriptions, design, and code — is owned by Prime1mg or its licensors and protected by intellectual property laws.
- You may not copy, reproduce, or distribute any content without written permission
- You may not use our branding or trademarks without authorization
- Automated scraping or data extraction from our website is prohibited
Limitation of Liability
- Prime1mg provides services on an "as is" and "as available" basis
- We do not guarantee uninterrupted or error-free access to the website
- We are not liable for indirect, incidental, or consequential damages arising from use of our services
- Our total liability for any claim is limited to the amount paid for the specific product or service in question
Medical Disclaimer
Content on Prime1mg is for informational purposes only and does not constitute medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional before starting, stopping, or changing any medication. Prime1mg does not offer medical consultations.
Governing Law
These terms are governed by applicable international commercial laws. Disputes will be resolved through good-faith negotiation and, if necessary, binding arbitration in a mutually agreed jurisdiction.
Changes to Terms
We may update these Terms and Conditions at any time. Changes take effect when published on this page. Continued use of Prime1mg after updates constitutes acceptance of the revised terms.
Contact
Questions about these terms? Reach us at:
